Monday, March 22, 2010

Words To Live By Gathers Speed

It’s great to be able to say to my students, I know just what you’re going through because I’m going through it, too. The book is on fast forward, moving faster than I ever dreamed it would.

Here’s what I’ve done:

  • Had my manuscript copy edited
  • Purchased my ISBNs
  • Had my book cover and interior designed (now in layout)
  • Applied for a fictitious name for my publishing company
  • Opened an account with CreateSpace to publish the book
  • Begun to fill out their voluminous application forms
  • Created a new Web site and ShopSite store
  • Developed a detailed marketing plan
  • Registered my copyright
  • Designed bookmarks

What are my next steps?

  • Read galleys and have them copy edited
  • Create list and send out readers’ copies
  • Write press release and set up press room on Web site
  • Make a list of local TV and radio talk shows
  • Write talking points for interviews
  • Contacted a copy editor for the galley proofs
  • Begun to request testimonials from fellow authors

Thursday, March 4, 2010

Web Site Nightmare

I am about to scream. If you do anything that involves Web sites and the Internet, perhaps you will understand my exasperation.

I decided to create my own Web site for Words To Live By. For only $1,000 I could have hired an expert to do it, but, no; I had to do it myself. I had designed and created my other Web site for writeanonfictionbook.com, which has a gazillion links and pages. (In the interest of full disclosure, my friend and Web guru Bobette Kyle wondered around behind the scenes and fixed my mistakes. Since I didn’t understand HTML, she found quite a few little mistakes to fix.) The site now runs like a well-oiled machine most of the time. It has a ShopSite store constructed by a ShopSite-approved firm in Canada; it has a blog, created in the simplest of all blog programs, Blogspot; it has links to a video and ezinearticles.com. In short, it works.

So, how hard could it be to design a simple little Web site for one book? This one has only a few links to pages about the book and the author, testimonials, and a shopping cart. It took a while, but I finally got all the pages set up and the links to connect to the right pages.

Wednesday: It is not difficult to upload a Web site … usually. In this case, it was impossible. words-to-live-by.com would not upload. It could not find the server. Nothing worked. Nothing. Not even six phone calls to Verio (my wonderful Web site host) over three days. Each time, things improved somewhat, but never enough to fix the problem, whatever the problem may have been. I will spare you the details, because there are hundreds. Suffice to say, this was frustrating beyond belief.

10:30 a.m., Thursday: Today, I got some “good news.” Verio is having a DNS problem that is affecting other sites as well as mine. I guess the good news in that I am not alone, this has become a high priority, and they are working hard to resolve it.

8:04 p.m., Thursday: Another half hour on the phone with Verio. Dreamweaver, my Web design program, seems to be corrupt in some way. The Verio tech suggested calling Adobe. The sixth or seventh tech I've talked to told me everything was fixed, including the store, which was set up wrong by the ShopSite tech. Tried it. Lost all the links and can't even connect with the server via Cute FTP, which was the only thing that was working before.

10:00 p.m., still Thursday: Just hung up from Verio tech #8, who was learning HTML but didn't know enough to help me. Back to doing it myself. Space by space and letter by letter, I went through all the lines where things did not appear to be working; found the glitches; fixed them; redid all the links; uploaded the site again: and (this was too insane for words) created a blog to go with the words-to-live-by.com.

Friday: Peggy Nehmen, who designed my fabulous book cover, sent me a new JPEG file, which meant I had to go into every page of the Website, store, and blog to remove the old cover and insert the new one.

Saturday: My daughter called and pointed out a couple of typos on one of the pages; I fixed them and reloaded again. My friend, Bobette, wrote a testimonial and e-mailed it to me. It never arrived. It turns out I have not been receiving her e-mails for a week. We don't know why. She dictated her testimonial; I copied and pasted it and uploaded again.

But this time, I think I've done it. I really think I've done it. If I haven't, please don't tell me.

Wednesday, February 10, 2010

Where do I go from here?

On November 22, 2009 I wrote: “I am going to sit here with my book next to the computer and go through the process of planning, writing, publishing, and promoting my nonfiction book just as I teach others to do it. And I am going to do it on my blog, The Writing Life.”

It took me ten weeks to write the first draft and have it edited. I thought it would take a lot longer but I should have realized I would become obsessed with the project. Once I begin to write, I am always obsessed. The book, so far, isn’t very long—2,1791 words, which is only 87 manuscript pages.

My editor and I have agreed not to look at the manuscript for two weeks, so that it will be fresh when we reread it. I am going to spend this “down time” planning next steps.

Here is my initial “to-do” list (very preliminary):

  1. Buy Dan Poynter’s newest book....................................... done
  2. Read relevant chapters..........................................in the works
  3. Reread Zinsser’s Writing Your Life
  4. Begin to follow timetable...................................... in the works
  5. Research copyrights
  6. Register copyright
  7. Write copyright page
  8. Write dedication............................................................ done
  9. Write preface .......................................... use “writing out loud”?
  10. Write acknowledgements
  11. Write bibliography/recommended reading
  12. Write back cover copy............................................ in the works
  13. Apply for ISBN
  14. Apply to library of congress for an LCCC number
  15. Decide on publishing method
  16. Research creating publishing company
  17. Choose company name.................................................... done
  18. Design company logo...................................................... done
  19. Think about who might write the foreword
  20. Have cover & page spreads designed......................... in the works
  21. Reread/reassess manuscript (with editor)
  22. Send chapters to friends for review & critique
  23. Revise/reread
  24. Have manuscript copy edited
  25. Map out promotional activities list............................in the works
  26. Register for a domain name ............................................ done
  27. Choose a website host.............................................done: Verio
  28. Sign up for ShopSite store......................... done: through Verio
  29. Send out readers’ copies/solicit testimonials

Sunday, January 31, 2010

Looking for a specific blog post?

There are more than I realized, so I am taking a brief break from Words to Live By (my online book) to provide the list of back posts ... just in case you're looking.

Chapter 12 • 2008-2010 • Helping Writers Write


When people tell me they want to write a book, I always ask, “What is your book about … in one sentence?” It is so difficult to answer that question. Unless these aspiring authors have developed a sound byte they can rattle off in thirty seconds, they tend to explain why they want to write the book or tell a long story about the book’s content. Somewhere in that monologue is the point: what the book is about.



In my classes, I insist that every student must answer that question in a way anyone can understand. We don’t move forward until they do, and sometimes that takes a while. In a class fellow students can help to clarify a concept by asking questions and making suggestions. Eventually, everyone succeeds, though they may not understand until much later why this is so important. Yet, they are delighted when someone asks about their books and they are able to confidently respond with a single, well-crafted statement.



If defining the subject of a book is so tough, imagine what it takes to define a life. Training courses on subjects as diverse as managing time and dealing with change often start by asking participants to distill their mission into one sentence. What is your purpose? What matters to you? What do you value? It is hard to set goals or even manage time if you have no North Star to guide you.



Perhaps because I have been to many such programs, I have spent considerable time pondering the answers to those questions. For most of the past forty years, I have come up with the same answer: My purpose is to write. That has been the foundation, to which I have added new goals along the way. I sometimes visualize my career as a house with many additions, some of which go with the original design, while others are just extra rooms I never intended to build.



No one is more surprised than I that the foundation has held firm all these years. “What are you doing these days?” someone will ask me. “Still writing,” I reply. “Really? That’s great!” they may say, as if they thought I would be in another line of work (or retired) by now. I know I am among those fortunate people who find their life’s work and never question their choice.



Sidebar
“"I want you to know, my life changed with taking your class. You gave me the confidence and boldness to be able to put myself out there with my writing. Heroes aren't Superman; they are people like you who take the time to nurture the potential in others so they, in turn, have something to offer someone else. Thank you."

Spring 2008• Kim Dailey • Special Education Teacher




The writing life has neither been a breeze nor filled with the romance of book tours and appearances on the Today Show and Oprah. I have not written a best seller, though I haven’t given up on that dream. Many of my books are out of print, but I have discovered that people do own them. Once, when I lent my only copy of Polish Your People Skills to a client, who lent it to someone else, I bought a used copy on Amazon.



I have always considered myself a working writer. By that, I mean I worked for other people, as a salaried employee or a freelancer and wrote about topics of their choosing. I tackled wide-ranging subject matter, primarily about business and always nonfiction. Only in recent years have I have begun to write articles and books about writing.



A few years ago, when I knew I had to rethink my business strategy or sink, I talked to woman whom I had known for a long time. As “The Job Doctor,” she had years of accumulated wisdom to share with people who were trying to figure out what to do with their lives. I was at a crossroads, and I felt stuck. Entrepreneurs do tend to rethink their direction every five years or so, she said. Being in a state of suspended animation is normal after fifteen years in business. I left feeling somewhat validated but still unsure of where to go from there.



While my entrance into the world of ghostwriting was serendipitous, major changes often happen that way. My mission had evolved when I began to clarify my expanding role and add book coaching and editing to the mix. In addition to writing, I now wanted to help other writers write. With my first job as a magazine editor, I became hooked on enabling talented people to have their work published.



Teaching reintroduced me to the joy of helping others write their stories. I was surprised at how much I loved to teach. I treated my little continuing education class like a graduate-level course in writing. I wrote lesson plans, invited professionals to speak, assigned homework, and read and critiqued students’ work. I related to each of my students and the subjects of their books. At times when the economy foundered, and people were holding on to their money, the community college was often forced to cancel some classes. I felt adrift when mine was among them, and I was unable to teach.



Sidebar
“"Do you realize how many people you've inspired with your classes? You inspired me to write, even though I'm the world's worst procrastinator. Thank you for your encouragement, your sense of humor and your ability to handle awkward situations with aplomb. I enjoy your blog very much - keep it going."

Spring 2008 • Marilyn Heidbrier



When my students and clients began to publish their books, I felt like a proud grandmother. As I put each new, autographed copy on my “friends-of-Bobbi shelf,” I knew that I was doing exactly what I should be doing. I treasure these books more than my own.



Years ago, before anyone ever heard the expression, “pay it forward,” I understood the concept. I realized that no one succeeds without help. I doubt that I even remember all the people who helped me or fully appreciated what they did for me. There was no way to repay them except to pass it on to the next generation of writers. I’ve been fortunate to be able to do so. Whenever someone thanks me for advice or assistance, I remind them of their obligation to those who are right behind them on the path. The image of an unbroken chain comes to mind.



Friday, January 29, 2010

Epilogue

A memoir is a snapshot of a particular time or event in a person’s life—in this case, four decades of a career that began modestly and developed in ways I could never have predicted. When I was living the moments of those forty years, I was aware of every one. No one is more surprised than I to realize those moments have added up to more than half my life.

I often felt as if I were climbing a mountain, one tiny foothold at a time. This is not the end of my climb by any means, but it is a good place to pause and look over my shoulder to see the path I have taken. If that path was a little uneven at times, from this vantage point, it doesn’t seem so apparent.

My career has given me a glorious educational opportunity, not only in terms of the subjects I’ve studied and written about but even more important, what it has taught me about achieving my wildest dream of becoming a writer. The following lessons have helped me grow, learn, and reinvent myself when necessary.

  • If you know what you want to do, don’t let anything or anyone stop you from doing it.
  • With a little talent and a lot of moxie, you can be whatever you choose to be.
  • Set attainable goals that stretch you; as you achieve each one, set another one immediately.
  • Writing is not a competitive sport; don’t be threatened by others people’s success
  • Seek mentors; then become one.
  • Be generous with your talent; remember that it’s a gift; pass it on.
  • Know what your values are; let your writing reflect them.
  • Don’t lose your sense of humor.
  • As yourself from time to time if there is something else you would rather do; if you can’t think of anything, keep writing.

With a little tweaking, these lessons can apply to any dream, any career, any life.

Chapter 11 • 2005-2009 • Reinventing Myself


Life takes the most unexpected twists and turns. So many times over the years, I was heading down a path when I came to a bend in the road. The question was always the same: Should I turn or keep on going straight? There is no right answer, which was probably what inspired Robert Frost to write “The Road Not Taken.” So many times, as Frost suggested, I took the road less traveled, and that made all the difference.


The path I was on in 2005 was teaching, polishing my little 36-page workbook, and looking for freelance work. My luck was changing, and I was landing well-paying projects at last. One of the most interesting assignments came from a client who had just been promoted. There was a search on for her replacement as director of communications at a catholic health care system of hospitals. This was my dream job, and even though I had not considered full-time work for years, I submitted my resume. As an outsider, I had already observed the intensity of the place. Everyone juggled multiple responsibilities and worked long hours. I wondered if I could maintain that pace at my age and state of health. The CEO was a year older than I but seemed indefatigable, setting a daunting standard for the entire staff. Nonetheless, I was definitely in the running for the position when an “internal candidate” surfaced. Since this was an organization that promoted from within, the opportunity evaporated. I was both disappointed and relieved.


There’s an old saying about one door closing and another one opening. Before I could even feel discouraged about not getting the job, I was standing at one of those open doors. The CEO was thinking of writing a book. Well, to be honest, she was being urged to write a book by her senior communications staff. Convincing her took some doing. While she was a powerhouse of a leader and a great speaker, she was, by her own admission, an introvert. She didn’t want to do it, but her staff prevailed and asked me if I would like to be considered as a ghostwriter.

I was at the proverbial bend in the road, and the impulse to turn in a new direction was too strong to resist. I said yes. The competition was stiff. The other candidate was an experienced ghostwriter, a referral from someone with influence, and Catholic. His proposed fee was much too high. I was hired.


This was a watershed moment in my career. I promised to complete the book within six months without having a true understanding of what was involved. In 2001, the entire system of nineteen hospitals had won the Malcolm Baldrige National Quality Award, becoming the first health care institution in the country to be so honored.

When I began, I knew nothing about this hospital system; its twenty-year quest for quality; the Baldrige award; or the CEO, a nun, who was to be the author. I had six months to learn everything and write the book. Until that moment, the most challenging projects I had undertaken were corporate annual reports and books about subjects with which I was already familiar. This was a whole new ball game.


I would need many more chapters to describe the scope of the research, the hours of interviews, the organizational challenge, the editing process, and the amazing education I received. I had been insane to think it could be researched and written in six months. Nine would have been more realistic, twelve even better. The process was, on one hand, grueling and, on the other, exhilarating. I made the deadline, but we all realized the book needed more—more stories, more humor, more institutional memory. Essentially, I had built the foundation; those who had been there from the beginning would have to build the house.


As always, when a big project ended, I felt like a deflated hot air balloon. I thrived on the writing; having written was a letdown. I knew that from my own books. Much like running a race and stopping with no cool-down period, my mental muscles cramped.


Around this time, I met a young woman who would come to play a major role in the development of my business. Bobette was a marketing guru who had been a panelist at the St. Louis Publishers Association meeting. She looked at my Web site and asked, “What is it you do? You can’t possibly do everything.” During all the years I had been in business, I had been a generalist—someone who could write about anything for anyone in any format. No wonder no one knew what I did. I had positioned myself as a writer who did whatever a company needed. Now, I had to commit myself to one, possibly two, areas of specialization. She suggested I scrap my entire site and start over.

Finding someone to design and develop a Web site had proven to be an expensive nightmare over the years, and this time was no exception. I finally decided to do it myself, an interesting decision since I didn’t understand HTML code or Web design. Undaunted, I plunged in anyway. Fortunately, Bobette did know HTML and worked behind the scenes to correct my mistakes.


I bought her basic marketing package, which forced me to clarify my overall business goal and the three strategies I would pursue to achieve it. Based on my single experience as a ghostwriter, that was the area I chose. Then, I set about becoming one. To that strategy, I added book-writing coach and editor. My Web site now had a focus, and I had a new job description.


Despite getting a late start, with Bobette’s guidance, I tried to become Web savvy. What a truly eye-opening experience that effort turned out to be. Where had I been all this time while others were surfing and communicating and creating their Internet presence? Cyberspace was the best of all possible worlds; I was instantly hooked. I launched my new site, became listed in directories and search engines, wrote articles, and let the world know where to find me.


Sidebar

“Ghostwriting is not a career for the faint of heart. When I decided to become a ghostwriter, I was quite naive. I had been writing professionally for close to four decades and freelancing for most of that time. I had writ­ten 12 nonfiction books on a range of topics. I had developed a workbook and taught many people how to write nonfiction books. I had even written the first edition of this book, So, You Want To Be A Ghostwriter? I thought I knew the score. Boy, was I wrong.”

2008 • The Invisible Author


More as a result of a personal referral than my sparkling presence on the Internet, I received another request to ghostwrite a book. This one was on a topic I knew something about, which augured well for success. The author presented training programs to executives and thought nothing of dropping in from across the country for a daylong meeting. We drew up a contract, created a plan, and began.


My second attempt at ghostwriting was almost enough to make me change my game plan. The number of drafts per chapter grew beyond reason; the agreed-upon schedule flew out the window; six months turned into nine. The client paid me the amended fee for services, and I sent him the book files. To my knowledge, he neither read the completed manuscript nor did anything with it. As far as I could discern, he just abandoned the whole idea. Our agreement was, if he ever published the book, my name had to be on the cover. From time to time, I checked his Web site and found no evidence of a book.


Walking away from a finished book is not as unusual as one might believe. At least, that client paid me. Another one walked away from the bill, as well as the book. A contract means little if it can’t be enforced. Small claims court is frustrating and costly. First, you have to pay the sheriff to serve the summons. Then, the sheriff has to find the defendant. That doesn’t always happen. Next, the plaintiff and the defendant both have to appear in court. That doesn’t always happen, either. I was shocked to learn, even if I won the case, the court had no means of enforcing its own verdict. the injured party is responsible collecting the money. One thing I know: I will never again sue someone in small claims court.


Ghostwriting is expensive. Most individuals can’t afford to hire a ghostwriter; and I had not yet returned to the corporate well. So, much of my new identity was as a book coach and editor. Editing frequently turned into a total rewrite, which more accurately fit in the ghostwriting category. I leaned the hard way to determine up front whether a manuscript needs a bandage or major surgery.


In between learning all of these valuable lessons, I was still teaching and finding that several students needed help after the six-week continuing education class. If they hired me as a coach or editor, I gave them a hefty discount because they had been my students. It was a perfect win-win situation. The more I taught and coached, the more material I added to my workbook, which was shrinking in dimensions but growing in the number of pages. The most recent edition, the fifth, is up to 119.

Sidebar

“Marketing is a frequently misunderstood term because it has so many totally different interpretations. I checked six online and print sources, and found six different definitions. Most of them were wordy and overly complicated, yet still managed to miss the point. OK. I'll admit it; that's harsh. But nothing I found was of much help in terms of marketing my business. So, here is my definition:

Marketing is identifying a need in the market I serve and communicating to potential clients or customers how my products or services will meet that need.”

2009 • News & Views

For all the years I had been on my own, successful entrepreneurs had counseled me to market, market, market. I knew they were right. I knew marketing spelled the difference between filling the pipeline and running out of work. I knew I should be marketing regularly, but I had a thousand excuses for not doing it at all. Though I could instruct my clients on how to market their businesses, I didn’t seem to know how to market my own.

Having a knowledgeable professional to advise me on the subject made all the difference. My Web site and the other activities I engaged in to augment it—social networking, a newsletter, online articles, Amazon, and two blogs—were producing results. People found me online and e-mailed. They subscribed to my newsletter, commented on my blogs, connected to me on FaceBook and LinkedIn, signed up for my classes, bought my books, and, best of all, hired me.


Such is the power of Web 2.0—the name for how tech-savvy people connect and relate to each other in the twenty-first century. I was a late adopter but an enthusiastic one. Technology just keeps on changing, and I have to keep on changing right along with it or I will become a dinosaur.