A Contrary View of Social Media

There is no question that social media is a powerful communication tool not only in this country but around the world. My focus in "The Writing Life" has been on helping writers tap into this power to promote your books. To that end, I have recently posted a series of essays on understanding and getting around the giants of social media—Facebook, LinkedIn, Twitter, Flickr, and YouTube.

I am frequently amazed at the amount of time many of my friends and colleagues spend on these networking sites, as well as staying current with countless blogs, news outlets, and forums. To tell the truth, I often fail to keep up with "friends" and "connections."

Why? Because my daily life is a juggling act of responsibilities and to-dos, and social networking is just one of the many balls I'm trying to keep in the air. I know I have lots of company in this lament.

There is one blog I subscribe to: Zen Habits by Leo Babauta. While I am striving to maintain my personal juggling act, Babauta is urging me to get rid of some of those balls and simplify, simplify. What a neat but seemingly impossible idea. To underscore his message, he has made available his latest book, called focus. It's online and on Kindle, and it's free—not only free but uncopyrighted. Use or copy or forward any part of it he urges, but please attribute the work to its Leo Babauta.

His point is that social media, blogs, everything online, and especially e-mail are addictive. If you can't stay away and you feel empty when you're not online, you are addicted. Breaking an addiction is tough but possible. Babauta is not advocating that you trash your computer, disconnect your Internet access, or close all your accounts. He is simply saying that all this addictive activity is time consuming and counter productive to the creative process. If you are a writer, that is not a good thing.

focus is a practical little book on how to break addictions, shed the superfluous in your life, and get off the gerbil wheel. I think it's worth a try.

Getting to Know the Giants of Social Media

By 2012 more than 1 billion people are expected to be online through blogs, social networks or photo/video sharing services. Social media is a great equalizer. Ordinary people are talking to each other and the businesses they patronize about what is important to them. Every day new sites are launched to enable people to broaden their conversations. Still, many stick with the sites they know—the giants of the social networking scene.

MySpace started out as the exclusive domain of young people, and after tying to become a mainstream site, went back to its roots. MySpace was the first social network to make the word “friends” (meaning contacts) part of our everyday language. While MySpace members aren’t as old or sophisticated as Facebook users, they function seamlessly in their own piece of cyber space. If you are an adult who insists on being on MySpace, ask your teenager to help you.

Facebook is big—the biggest—social networking site. Forty percent of its members are over thirty-five. Facebook offers personal profiles, calendars, movie reviews, photos, groups for every conceivable interest, targeted advertising, demographic profiling, and multiple ways to keep in touch. Members use Facebook to keep up with friends and friends of friends. It now also provides “fan pages” for setting up professional and businesses profiles.

LinkedIn is the number one social network for businesspeople and professionals. The site works on the principle of six degrees of separation. Members find and connect to their existing business contacts and then to their contacts’ contacts. Members post resumes, form networks, write recommendations, and keep their contacts updated on changes in their professional lives. When members update their profiles their new information becomes immediately available to everyone in their networks.

Twitter is an innovative, free social network that restricts messages to 140 characters. “Tweets” range from “what I’m doing right this minute” to trends and important issues. More than 100 services have sprung up that mimic Twitter, and there are many sites that augment its services. Followers can tune in to messages from other members and send targeted messages to people they follow by simply putting @ in front of the other person’s Twitter name.

YouTube is the best-known and most popular video-sharing site. It was acquired by Google in 2006 and went mainstream in 2007, appealing to both individuals and businesses. Members upload more than 65,000 videos a day. Most social networks and Websites support video. As a social networking site, YouTube features personal spaces, playlists, friends, favorites, and conversations. To assess its value, think quality over quantity; positive comments mean more than the number of views.

Flickr is right up with Facebook in terms of size. It has 11 million regular members, 30 million monthly unique visitors, and more than 1 billion photos. There are Flickr groups for almost anything you can imagine ... anything. In addition to making it easy to upload photos and other images—with carefully chosen keywords, tags, file names, and image descriptions—Flickr has no trouble attracting search engines. Tags are descriptive labels photographers and viewers can apply to photographs.

These are the big kids on the block, but in each category, there are many other sites that are attracting members and offering an increasing number of features. Biggest is not always best. It pays to explore the less-well-known social media sites to find the right fit.

Follow the Bouncing E-mail

My daughters have been complaining about not receiving my e-mail attachments. Now, they tell me they are not even receiving my e-mails. They have a lot of company. My e-mails are bouncing back faster than I can hit “send” — well, my emails to anyone@charter.net, anyway. I had no idea how many people are on Charter. This is not good.

Nothing that involves the Internet is easy. It always has multiple steps, and this is no exception. I start by calling Charter, who tells me, “It’s not our fault. If your e-mail comes from your website, you will have to call your website host.” My website host says they can’t find anything wrong on their end; I should call Charter again. This gives me an instant stomachache.

Being technologically advanced, Charter has a female computer that tries to read my voice by asking me ridiculous questions to which there are no correct answers. Eventually, I give up and say “representative.” Wrong word. How about “operator”? Still wrong. “Agent?” Bingo.

Next step: the endless wait. Despite the fact that my call is important to them, I go into a loop that plays endless commercials for Charter, until a human being finally shows up and asks me for my PIN, which I don’t know. Somehow, he accepts one of the numbers I give him and tries to identify my problem. The agent gives up, says he will connect me with a supervisor, and puts me on perma-hold. The supervisor does not appear. Eventually, I am cut off.

This goes on for a while until I have a tantrum and actually get to speak to a real, live supervisor. I try to explain that all of my e-mails are coming back with an error message that indicates I’m sending SPAM. He suggests I forward the offending message (which one?) to postmaster@charter.net. "How can I do that if I can’t get through to Charter?" I ask. He prevails upon me to try. My e-mail bounces back. He gives me his private e-mail address and finally deduces that Charter doesn’t like my e-mail signature with its little ghost and links to my website, blogs, and twitter.

"Do my daughters really need my signature?" he asks. "Can I write the postmaster@charter.net from another e-mail address?" These suggestions are followed by a serious explanation of SPAM with which I am quite familiar, since a lot of it gets through, although, of course, not my little ghost logo or twitter link.

That whole procedure (four phone calls) takes over an hour, and I still haven’t begun to implement the supervisor’s multiple solutions. At the moment, I am too tired to even try. I only hope no one from Charter is expecting a reply to his or her e-mail message before tomorrow, or, perhaps, ever.

Stop the Background Music

My father used to dislike the word “bored.” So, just to be contrary, I had my boyfriend paint a sign that said in huge, mock-typewriter letters, “I am bored.” Today, as I was going on and on about my latest project — a PowerPoint presentation — my sister remarked, “Well, at least you’ll never be bored.” I guess as long as there are new subjects to write and new ways to write about them, she is right. I won’t be.

I fall into bed at night, or rather escape into it, just to stop working. Not that all those words on my computer screen are necessarily work related. Many of them are just busy-ness that pass for work but are really play. If I billed for every hour I sit there, hunched over my keyboard until my muscles scream, I would be a wealthy woman. The question is what do I actually write?

Well, there are e-mails; blog posts; “tweets” and postings to various other social networking sites; responses to comments on my blogs or website; articles for online article sites; other marketing-related “stuff”; replies to requests for information on coaching, editing, and ghostwriting; plans and handouts for teaching; some volunteer efforts; and notes to go with mailing labels for my books. Of course, none of that includes anything to do with my other life (what other life?). If there is time left over, I do actual work.

There is something amiss here. Once upon a time in another life, my husband walked in the front door of our apartment and was bowled over by a blaring stereo. “Bobbi,” he remarked (at the top of his lungs), “don’t you think the background music is a little too loud?” Well, yes, it was, and it is. All the things I spend prime time on (did I mention addictive reading?), added together, comprise the background music of my life. And they are taking a considerable chunk out of my waking hours.

Of course, they are not all a waste of time. One must market, and many of those activities are part of marketing. But many are not. If I can design something, even if it’s totally unnecessary, I’ll spend hours designing it. I will play on Photoshop. I will illustrate things that could well remain un-illustrated. You get the idea.

This begs the question: Why? I’ve been pondering the answer all evening, and I think I have figured it out. If I don’t keep my fingers and mind occupied every single moment, I’m afraid I’ll be bored.

I wonder if I should send this to my sister, who is unlikely to stumble on it if I don’t. But, first I have to proof it; then, I have to find some clip art to illustrate it; then, I have to post it on my blog; then, I have to send it. Whoops!